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Privacy Policy

Last updated: 1 January 2026

Bitrefill Systems ("we", "us", "our") respects your privacy. This policy explains, in plain language, what information we collect when you visit our store or place an order, why we collect it, and the choices you have.

1. Information we collect

When you order we collect the details needed to fulfil it — your name, shipping and billing address, email, phone number and payment information. As you browse we log limited technical data such as IP address, device and browser type and the pages you view, using cookies and similar technologies.

2. Cookies

Cookies keep your shopping session working, remember preferences and help us measure site performance. You can disable them in your browser, though parts of the checkout may not work without them.

3. How we use it

  • To process, ship and track your order.
  • To send confirmations, delivery updates and support replies.
  • To improve the product, the site and your experience.
  • To detect fraud and meet our legal obligations.

4. How we share it

We never sell your data. It is shared only with the partners who fulfil an order — payment processors, couriers (such as DHL and FedEx) and analytics providers — and only with the minimum they need.

5. Security

Traffic is encrypted with SSL and access to your details is restricted. No online system is completely risk-free, so while we guard your data carefully we cannot guarantee absolute security.

6. Your rights

You may ask us to show, correct or erase the personal data we hold about you, and you can unsubscribe from marketing emails at any time using the link in any message.

7. Contact

Questions about this policy?

Bitrefill Systems
Λυκωνος 19, 262 24 Πάτρα, Greece
Email: support@bitrefill.uk